Privacy Policy

Introduction

Terrific Systems ("we", "us", or "our") builds custom web applications, mobile applications, ecommerce solutions, and AI automation for businesses. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have. It applies to terrificsystems.com and the services we provide through it.

Information We Collect

We collect information you give us directly and information gathered automatically as you use the site.

Information you provide: When you complete a contact or enquiry form, we collect your name, email address, the service you are interested in, and any message you send us.

Information collected automatically: Like most websites, we collect standard technical data such as your IP address, browser type, device information, referring pages, and the dates and times of your visits. This is gathered through analytics and server logs.

How We Use Your Information

We use the information we collect to:

• respond to your enquiries and provide the services you request
• operate, maintain, and improve our website and services
• understand how visitors use the site so we can make it better
• send you information related to a project or enquiry you started
• meet our legal and regulatory obligations

We do not sell your personal information.

Cookies and Analytics

We use cookies and similar technologies to keep the site working smoothly and to understand how it is used. We use Google Analytics 4 to collect aggregate, non-identifying statistics about site traffic and usage patterns. Google may set cookies to distinguish visitors and sessions. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do.

Third-Party Services

We rely on trusted third-party providers to run our website and services. Each processes data only as needed to provide their service:

• Google Analytics, for website analytics
• Resend, for delivering emails generated by our contact forms
• Sanity, for managing blog content
• Vercel, for website hosting and delivery

These providers handle your information under their own privacy policies. We encourage you to review them.

Data Retention

We keep personal information only for as long as we need it to fulfil the purposes described in this policy, to provide our services, or to comply with legal obligations. When it is no longer needed, we remove or anonymise it.

Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, object to or restrict how we use it, and request a copy in a portable format. To exercise any of these rights, contact us using the details below. We will respond within the time required by applicable law.

External Links

Our website may contain links to other sites we do not operate. We are not responsible for the content or privacy practices of those sites, and this policy does not apply to them. Please review the privacy policy of any site you visit.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be made clear on this page. Your continued use of the site after an update means you accept the revised policy.

Contact

If you have questions about this policy or how we handle your information, reach us at hello@terrificsystems.com or through our contact page at terrificsystems.com/contact.